Stone & Felt
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Support

Need a hand, found a bug, or have an idea? We read every message.

Email us

support@stoneandfelt.com

We aim to reply within [2–3 business days].

What to include

The more you tell us, the faster we can help. When reporting a problem, try to include:

  • Your device and Android version (for example, “Pixel 6, Android 16”).
  • What you were doing when it happened.
  • What you expected, and what happened instead.
  • A screenshot or short screen recording, if you have one.

Common questions

How do I restore a purchase?

Use Restore Purchases in the shop while signed in to the same Google account you bought with. If something's still missing, email us with your order details.

I have a redeem code.

Enter it under Redeem Code in the shop. If a code won't apply, send it to us and we'll look into it.

Local play isn't connecting.

Make sure every device is on the same Wi-Fi network, then try hosting again. If it keeps failing, email us your device details and we'll help track it down.

Still stuck? Email support@stoneandfelt.com and we'll take it from there.